About ExplorUS

Starved Rock Lodge - Illinois

Rooted In HOSPITALITY

ExplorUS is creating a world of meaningful travel opportunities where every destination brings you to new adventures and superior experiences. Explore and discover rich American history, brilliant natural beauty, and warm, engaging service. Explore the difference our team of experienced hospitality professionals can bring to the management of your park operation.

Our Core Values

To Our Guests: We are committed to providing extraordinary hospitality experiences that create lifelong memories for all.

To Our Associates: You are our most important natural resource. We pledge to create a work environment of growth, mutual trust and respect.

To Our Partners: We pledge to establish relationships built on integrity and trust. We will preserve the natural beauty and history of every location while creating an extraordinary experience for every visitor.

Who We Are

Great Smoky Mountains National Park – Tennessee

Family Owned

ExplorUS is a family-owned company with almost 30 years of experience operating National, State, and local park concessions. Over the years we have worked to enhance, elevate, and complement the visitor’s experience at each park, landmark, and property we operate.

We focus on finding small to medium-sized park operations where we can make a large difference. We take great pride in acquiring under-performing park concessions, turning them around, and bringing them up to and beyond the expectations of our park partners and park visitors.

An Emphasis On STEWARDSHIP

Muir Woods National Monument – California

We strive to create grand adventures for our guests while reducing the impact on local ecosystems. We are committed to preserving and protecting the unique environments and precious resources where we operate, allowing our guests and future generations to experience the beauty, serenity, and splendor of these parks.

At our core, we are park concessionaires that focus on lodging, camping, retail, food service, and outdoor experiences. Our success in this industry is tied to the simple belief that we do not consider park concessions to be just another business. We are stewards of the natural, historic, and cultural resources of the parks in which we work and are committed to providing a level of hospitality that honors those resources.

Hawaii Volcanoes National Park – Hawaii

ExplorUS

Our Mission

We strive to safeguard our natural, historic, and cultural resources while making every moment matter for our associates and our guests.

Our Locations COAST TO COAST

Our Commitment to HOSPITALITY

Great Smoky Mountains National Park – Tennessee

Our employees are empowered to take action and create lasting memories. With a primary focus on hospitality and quality each individual is trained and motivated to create welcoming and treasured experiences for every guest in an effort to create lasting relationships.

ExplorUS aims to exceed, not merely meet, customer expectations. Providing exceptional service is paramount to our mission. All actions, services, and guest interactions are grounded in being “Good Hosts,” a philosophy we have developed in our decades of experience in a number of beautiful National, State, Local Parks and National Forests.

Our People at ExplorUS

ExplorUS employees are our most important natural resource. We commit to an atmosphere of mutual respect, growth, transparency, and trust.  We strive to offer competitive wages and superior benefits.  In return we ask that Staff act as stewards and hosts of the beautiful parks that we serve.

We implement a culture of service with high standards, employee training, and a dedicated customer service team.  We commit to ongoing measuring, monitoring, and improvement of our customer service initiatives.  We prepare our staff to be courteous, well trained, and responsive to our guest needs.   We want to bring exceptional experiences by showing a love of nature and historic places to our guests.

SERVICE IS AT OUR CORE

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